Return Merchandise Authorization Request Form

Before returning products to Prior Scientific, you must obtain a RMA (Return Merchandise Authorization number). Please fill out the form below and a Prior representative will contact you shortly in regards to your request.

RMAs may be subject to an evaluation fee $125 for all RMA’s returned to Prior Inc. or £100 for all RMA’s returned to Prior Ltd.

Equipment being returned to Prior must be in its original protective packaging. Equipment returned to Prior without its original packaging will incur a packaging charge to ensure the safe return shipment of the product.

Decontamination form for Prior Ltd. click here

Decontamination form for Prior Inc. click here

For RMA returns in China please click here.

Return Shipping Address
Company/Customer:**
Name*
First Last
Email*
Phone*
Address*
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Different billing address
- Please check if billing address is different from shipping address
Billing address
Company/Customer
Name
First Last
Email
Phone
Address
Street Address Address Line 2 City State / Province / Region ZIP / Postal Code Country
Product Model**
Serial Number**
Product Model
Serial Number
Product Model
Serial Number
Product Model
Serial Number
Product Model
Serial Number
Product Model
Serial Number
Please provide information if known:
Dealer purchase from:
PO#
Sale Order#
Invoice#
Approx. Yr Sold
Software Being Used
Software Version
Prior Scientific Contact
*Description of Problem in as Much Detail as Possible*
Any Other Comments
Once you submit the RMA form a confirmation email will be sent to your email.
Email
This field is for validation purposes and should be left unchanged.

Return Merchandise Authorization Request Form

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