Customer Support

Prior Scientific is dedicated to providing a full customer support service and we look forward to fulfilling all your current optical and automation product requirements. You can contact us via the form below or via telephone. Alternatively, we have an extensive range of downloads available, including manuals, system charts, installation guides and datasheets, as well as a detailed FAQ section.

Telephone and Email Support


+44 (0) 1223 881711

Please use form below

Germany, Austria, Switzerland

+49 (0)3641 242 010


(00) +81 3 5652 8831

USA, Canada, Mexico and South America

(00) +1 800-877-2234 or

Rest of World

+44 (0) 1223 881711


(00) +86 512 6617 5866

Specific technical questions should be addressed to technical support. If the form below does not appear to be working, please contact uksales(at)

System Upgrade

Due to obsolete parts, we may not be able to support, repair, or upgrade some older systems. For advice on upgrading your system, please contact  tech support for advice and support on upgrading your system.

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