Technical Support
If you have a technical question, you can contact our expert support team via online chat, using the form below, by email or telephone.
Alternatively, browse our comprehensive selection of manuals and quick start guides, or help sheets in our downloads section or view our FAQ section.
Downloads
Software
FAQs
RMA Form
Software Partners
System Upgrade
Due to obsolete parts, we may not be able to support, repair, or upgrade some older systems. For advice on upgrading your system, please contact us for advice and support on upgrading your system.
+44 (0)1223 881711
inquiries@prior.com
Telephone and Email Support
UK, Western Europe, Rest of World
USA, Canada, Mexico and South America
Germany, Austria, Switzerland, Central and Eastern Europe
+49 (0)3641 242 010
jena@prior.com
What's New?
Next Event
Discontinuation of L200 illuminator and LM375 bulbs
From 25th November 2026, Prior Scientific will no longer supply LM375 bulbs or offer RMA support for our L200 illuminators.
Read ArticleWhy choose a flat-top motorized XY stage for advanced m…
Why choose a flat-top motorized XY stage for advanced microscopy? This is the first article in a series to help you understand the benefits…
Read blogNeuroscience 2026
Neuroscience 2026 14 – 18 November 2026 Prior Scientific will be exhibiting at Neuroscience 2026 in Washington, DC. We look forward to seeing you there!
View Event
