{"id":3618,"date":"2026-08-13T15:14:15","date_gmt":"2026-08-13T15:14:15","guid":{"rendered":"https:\/\/gk5l0g06kd.onrocket.site\/technische-unterstuetzung\/"},"modified":"2026-09-23T12:07:10","modified_gmt":"2026-09-23T13:07:10","slug":"technical-support","status":"publish","type":"page","link":"https:\/\/www.prior.com\/de\/technical-support\/","title":{"rendered":"Technische Unterst\u00fctzung"},"content":{"rendered":"<div class=\"yoast-breadcrumbs\"><span><span><a href=\"https:\/\/www.prior.com\/de\/\">Home<\/a><\/span> \u00bb <span class=\"breadcrumb_last\" aria-current=\"page\">Technische Unterst\u00fctzung<\/span><\/span><\/div>\n\n\n<h1 class=\"wp-block-heading\">Technische Unterst\u00fctzung<\/h1>\n\n\n\n<p class=\"wp-block-paragraph\">Wenn Sie eine technische Frage haben, k\u00f6nnen Sie unser fachkundiges Support-Team per Online-Chat, \u00fcber das unten stehende Formular, per <a href=\"mailto:techsupportUK@prior.com?subject=Technical%20Support%20Page%20Request\">E-Mail<\/a> oder telefonisch kontaktieren. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Alternativ k\u00f6nnen Sie auch unsere <a href=\"https:\/\/www.prior.com\/de\/technical-support\/downloads\/quickstart-guides-and-operating-manuals\/\">umfassende Auswahl an Handb\u00fcchern, Schnellstartanleitungen<\/a> und <a href=\"https:\/\/www.prior.com\/de\/technical-support\/downloads\/help-sheets-and-installation-instructions\/\">Hilfebl\u00e4ttern<\/a> in unserem <a href=\"https:\/\/www.prior.com\/de\/technical-support\/downloads\/\">Download-Bereich<\/a> durchst\u00f6bern oder unseren <a href=\"https:\/\/www.prior.com\/de\/technical-support\/frequently-asked-questions\/\" target=\"_blank\" rel=\"noreferrer noopener\">FAQ-Bereich<\/a> aufrufen.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\">Jetzt anfragen<\/a><\/div>\n\n\n\n<div class=\"wp-block-button is-style-outline is-style-outline--1\"><a class=\"wp-block-button__link has-background wp-element-button\" style=\"background-color:#ffffff\">Kontakt zum Support<\/a><\/div>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n\n\n\n<div style=\"height:49px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-columns optionsgrid is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"462\" height=\"260\" src=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/downloads_462x260_1.png\" alt=\"\" class=\"wp-image-1615\" srcset=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/downloads_462x260_1.png 462w, https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/downloads_462x260_1-300x169.png 300w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>Herunterladen<\/strong><\/p>\n\n\n\n<div class=\"optionsgrid-dash\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.prior.com\/de\/technical-support\/downloads\/\">Mehr Erfahren<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"462\" height=\"260\" src=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/softwaretile704x540px10percentgreybkground_462x260.jpg\" alt=\"\" class=\"wp-image-1617\" srcset=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/softwaretile704x540px10percentgreybkground_462x260.jpg 462w, https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/softwaretile704x540px10percentgreybkground_462x260-300x169.jpg 300w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>Software<\/strong><\/p>\n\n\n\n<div class=\"optionsgrid-dash\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.prior.com\/technical-support\/downloads\/software\/\">Mehr Erfahren<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"462\" height=\"260\" src=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/FAQs_462x260.jpg\" alt=\"\" class=\"wp-image-1619\" srcset=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/FAQs_462x260.jpg 462w, https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/FAQs_462x260-300x169.jpg 300w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>H\u00e4ufig gestellte Fragen<\/strong><\/p>\n\n\n\n<div class=\"optionsgrid-dash\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.prior.com\/de\/technical-support\/frequently-asked-questions\/\">Mehr Erfahren<\/a><\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-columns optionsgrid is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"462\" height=\"260\" src=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/RMA-tile.jpg\" alt=\"\" class=\"wp-image-1620\" srcset=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/RMA-tile.jpg 462w, https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/RMA-tile-300x169.jpg 300w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>Reparatur - Formular f\u00fcr Waren<\/strong><\/p>\n\n\n\n<div class=\"optionsgrid-dash\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.prior.com\/de\/technical-support\/return-merchandise-authorization-request\/\">Mehr Erfahren<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-full\"><img decoding=\"async\" width=\"462\" height=\"260\" src=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/Softwarepartnerstile462x260pxwithgreybackgroundtemplate.jpg\" alt=\"\" class=\"wp-image-1621\" srcset=\"https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/Softwarepartnerstile462x260pxwithgreybackgroundtemplate.jpg 462w, https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/Softwarepartnerstile462x260pxwithgreybackgroundtemplate-300x169.jpg 300w\" sizes=\"(max-width: 462px) 100vw, 462px\" \/><\/figure>\n\n\n\n<p class=\"wp-block-paragraph\" style=\"font-size:22px\"><strong>Software-Partner<\/strong><\/p>\n\n\n\n<div class=\"optionsgrid-dash\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"https:\/\/www.prior.com\/de\/technical-support\/prior-partners\/\">Mehr Erfahren<\/a><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:100px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">System - Upgrade<\/h2>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container alignfull gb-block-container\" style=\"background-color:#00a256;padding-left:4%;padding-right:4%;padding-bottom:10%;padding-top:10%;margin-bottom:9%\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\" style=\"max-width:1600px\">\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:33.33%\">\n<h2 class=\"wp-block-heading has-text-color has-link-color wp-elements-1\" style=\"color:#ffffff\">System Upgrade<\/h2>\n\n\n\n<p class=\"has-text-color has-link-color wp-elements-2 wp-block-paragraph\" style=\"color:#ffffff\">F\u00fcr Informationen zum Upgrade Ihres Mikroskop-Systems, kontaktieren Sie uns, wir beraten und unterst\u00fctzen Sie gern.<\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" style=\"flex-basis:66.66%\">\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f14048-o1\" lang=\"en-GB\" dir=\"ltr\" data-wpcf7-id=\"14048\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/de\/wp-json\/wp\/v2\/pages\/3618#wpcf7-f14048-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Contact form\" novalidate=\"novalidate\" data-status=\"init\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"14048\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.2\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"en_GB\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f14048-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/>\n<\/fieldset>\n<div class=\"uacf7-form-wrapper-container uacf7-form-14048  \"><div class=\"uacf7-form-wrapper-container uacf7-form-3352  \"><div class=\"contact-form\"><div><span class=\"wpcf7-form-control-wrap\" data-name=\"FirstName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"First Name\" value=\"\" type=\"text\" name=\"FirstName\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"LastName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Last Name\" value=\"\" type=\"text\" name=\"LastName\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"CompanyName\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Company\" value=\"\" type=\"text\" name=\"CompanyName\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"City\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"City\" value=\"\" type=\"text\" name=\"City\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"State\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"State\" value=\"\" type=\"text\" name=\"State\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Country\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" name=\"Country\" aria-required=\"true\" aria-invalid=\"false\"><option value=\"\">Land*<\/option><option value=\"Afghanistan\">Afghanistan<\/option><option value=\"Albania\">Albania<\/option><option value=\"Algeria\">Algeria<\/option><option value=\"Andorra\">Andorra<\/option><option value=\"Angola\">Angola<\/option><option value=\"Antigua &amp; Deps\">Antigua &amp; Deps<\/option><option value=\"Argentina\">Argentina<\/option><option value=\"Armenia\">Armenia<\/option><option value=\"Australia\">Australia<\/option><option value=\"Austria\">Austria<\/option><option value=\"Azerbaijan\">Azerbaijan<\/option><option value=\"Bahamas\">Bahamas<\/option><option value=\"Bahrain\">Bahrain<\/option><option value=\"Bangladesh\">Bangladesh<\/option><option value=\"Barbados\">Barbados<\/option><option value=\"Belarus\">Belarus<\/option><option value=\"Belgium\">Belgium<\/option><option value=\"Belize\">Belize<\/option><option value=\"Benin\">Benin<\/option><option value=\"Bhutan\">Bhutan<\/option><option value=\"Bolivia\">Bolivia<\/option><option value=\"Bosnia Herzegovina\">Bosnia Herzegovina<\/option><option value=\"Botswana\">Botswana<\/option><option value=\"Brazil\">Brazil<\/option><option value=\"Brunei\">Brunei<\/option><option value=\"Bulgaria\">Bulgaria<\/option><option value=\"Burkina\">Burkina<\/option><option value=\"Burundi\">Burundi<\/option><option value=\"Cambodia\">Cambodia<\/option><option value=\"Cameroon\">Cameroon<\/option><option value=\"Canada\">Canada<\/option><option value=\"Cape Verde\">Cape Verde<\/option><option value=\"Central African Rep\">Central African Rep<\/option><option value=\"Chad\">Chad<\/option><option value=\"Chile\">Chile<\/option><option value=\"China\">China<\/option><option value=\"Colombia\">Colombia<\/option><option value=\"Comoros\">Comoros<\/option><option value=\"Congo\">Congo<\/option><option value=\"Congo {Democratic Rep}\">Congo {Democratic Rep}<\/option><option value=\"Costa Rica\">Costa Rica<\/option><option value=\"Croatia\">Croatia<\/option><option value=\"Cuba\">Cuba<\/option><option value=\"Cyprus\">Cyprus<\/option><option value=\"Czech Republic\">Czech Republic<\/option><option value=\"Denmark\">Denmark<\/option><option value=\"Djibouti\">Djibouti<\/option><option value=\"Dominica\">Dominica<\/option><option value=\"Dominican Republic\">Dominican Republic<\/option><option value=\"East Timor\">East Timor<\/option><option value=\"Ecuador\">Ecuador<\/option><option value=\"Egypt\">Egypt<\/option><option value=\"El Salvador\">El Salvador<\/option><option value=\"Equatorial Guinea\">Equatorial Guinea<\/option><option value=\"Eritrea\">Eritrea<\/option><option value=\"Estonia\">Estonia<\/option><option value=\"Ethiopia\">Ethiopia<\/option><option value=\"Fiji\">Fiji<\/option><option value=\"Finland\">Finland<\/option><option value=\"France\">France<\/option><option value=\"Gabon\">Gabon<\/option><option value=\"Gambia\">Gambia<\/option><option value=\"Georgia\">Georgia<\/option><option value=\"Germany\">Germany<\/option><option value=\"Ghana\">Ghana<\/option><option value=\"Greece\">Greece<\/option><option value=\"Grenada\">Grenada<\/option><option value=\"Guatemala\">Guatemala<\/option><option value=\"Guinea\">Guinea<\/option><option value=\"Guinea-Bissau\">Guinea-Bissau<\/option><option value=\"Guyana\">Guyana<\/option><option value=\"Haiti\">Haiti<\/option><option value=\"Honduras\">Honduras<\/option><option value=\"Hungary\">Hungary<\/option><option value=\"Iceland\">Iceland<\/option><option value=\"India\">India<\/option><option value=\"Indonesia\">Indonesia<\/option><option value=\"Iran\">Iran<\/option><option value=\"Iraq\">Iraq<\/option><option value=\"Ireland {Republic}\">Ireland {Republic}<\/option><option value=\"Israel\">Israel<\/option><option value=\"Italy\">Italy<\/option><option value=\"Ivory Coast\">Ivory Coast<\/option><option value=\"Jamaica\">Jamaica<\/option><option value=\"Japan\">Japan<\/option><option value=\"Jordan\">Jordan<\/option><option value=\"Kazakhstan\">Kazakhstan<\/option><option value=\"Kenya\">Kenya<\/option><option value=\"Kiribati\">Kiribati<\/option><option value=\"Korea North\">Korea North<\/option><option value=\"Korea South\">Korea South<\/option><option value=\"Kosovo\">Kosovo<\/option><option value=\"Kuwait\">Kuwait<\/option><option value=\"Kyrgyzstan\">Kyrgyzstan<\/option><option value=\"Laos\">Laos<\/option><option value=\"Latvia\">Latvia<\/option><option value=\"Lebanon\">Lebanon<\/option><option value=\"Lesotho\">Lesotho<\/option><option value=\"Liberia\">Liberia<\/option><option value=\"Libya\">Libya<\/option><option value=\"Liechtenstein\">Liechtenstein<\/option><option value=\"Lithuania\">Lithuania<\/option><option value=\"Luxembourg\">Luxembourg<\/option><option value=\"Macedonia\">Macedonia<\/option><option value=\"Madagascar\">Madagascar<\/option><option value=\"Malawi\">Malawi<\/option><option value=\"Malaysia\">Malaysia<\/option><option value=\"Maldives\">Maldives<\/option><option value=\"Mali\">Mali<\/option><option value=\"Malta\">Malta<\/option><option value=\"Marshall Islands\">Marshall Islands<\/option><option value=\"Mauritania\">Mauritania<\/option><option value=\"Mauritius\">Mauritius<\/option><option value=\"Mexico\">Mexico<\/option><option value=\"Micronesia\">Micronesia<\/option><option value=\"Moldova\">Moldova<\/option><option value=\"Monaco\">Monaco<\/option><option value=\"Mongolia\">Mongolia<\/option><option value=\"Montenegro\">Montenegro<\/option><option value=\"Morocco\">Morocco<\/option><option value=\"Mozambique\">Mozambique<\/option><option value=\"Myanmar, {Burma}\">Myanmar, {Burma}<\/option><option value=\"Namibia\">Namibia<\/option><option value=\"Nauru\">Nauru<\/option><option value=\"Nepal\">Nepal<\/option><option value=\"Netherlands\">Netherlands<\/option><option value=\"New Zealand\">New Zealand<\/option><option value=\"Nicaragua\">Nicaragua<\/option><option value=\"Niger\">Niger<\/option><option value=\"Nigeria\">Nigeria<\/option><option value=\"Norway\">Norway<\/option><option value=\"Oman\">Oman<\/option><option value=\"Pakistan\">Pakistan<\/option><option value=\"Palau\">Palau<\/option><option value=\"Panama\">Panama<\/option><option value=\"Papua New Guinea\">Papua New Guinea<\/option><option value=\"Paraguay\">Paraguay<\/option><option value=\"Peru\">Peru<\/option><option value=\"Philippines\">Philippines<\/option><option value=\"Poland\">Poland<\/option><option value=\"Portugal\">Portugal<\/option><option value=\"Qatar\">Qatar<\/option><option value=\"Romania\">Romania<\/option><option value=\"Russian Federation\">Russian Federation<\/option><option value=\"Rwanda\">Rwanda<\/option><option value=\"St Kitts &amp; Nevis\">St Kitts &amp; Nevis<\/option><option value=\"St Lucia\">St Lucia<\/option><option value=\"Saint Vincent &amp; the Grenadines\">Saint Vincent &amp; the Grenadines<\/option><option value=\"Samoa\">Samoa<\/option><option value=\"San Marino\">San Marino<\/option><option value=\"Sao Tome &amp; Principe\">Sao Tome &amp; Principe<\/option><option value=\"Saudi Arabia\">Saudi Arabia<\/option><option value=\"Senegal\">Senegal<\/option><option value=\"Serbia\">Serbia<\/option><option value=\"Seychelles\">Seychelles<\/option><option value=\"Sierra Leone\">Sierra Leone<\/option><option value=\"Singapore\">Singapore<\/option><option value=\"Slovakia\">Slovakia<\/option><option value=\"Slovenia\">Slovenia<\/option><option value=\"Solomon Islands\">Solomon Islands<\/option><option value=\"Somalia\">Somalia<\/option><option value=\"South Africa\">South Africa<\/option><option value=\"South Sudan\">South Sudan<\/option><option value=\"Spain\">Spain<\/option><option value=\"Sri Lanka\">Sri Lanka<\/option><option value=\"Sudan\">Sudan<\/option><option value=\"Suriname\">Suriname<\/option><option value=\"Swaziland\">Swaziland<\/option><option value=\"Sweden\">Sweden<\/option><option value=\"Switzerland\">Switzerland<\/option><option value=\"Syria\">Syria<\/option><option value=\"Taiwan\">Taiwan<\/option><option value=\"Tajikistan\">Tajikistan<\/option><option value=\"Tanzania\">Tanzania<\/option><option value=\"Thailand\">Thailand<\/option><option value=\"Togo\">Togo<\/option><option value=\"Tonga\">Tonga<\/option><option value=\"Trinidad &amp; Tobago\">Trinidad &amp; Tobago<\/option><option value=\"Tunisia\">Tunisia<\/option><option value=\"Turkey\">Turkey<\/option><option value=\"Turkmenistan\">Turkmenistan<\/option><option value=\"Tuvalu\">Tuvalu<\/option><option value=\"Uganda\">Uganda<\/option><option value=\"Ukraine\">Ukraine<\/option><option value=\"United Arab Emirates\">United Arab Emirates<\/option><option value=\"United Kingdom\">United Kingdom<\/option><option value=\"United States\">United States<\/option><option value=\"Uruguay\">Uruguay<\/option><option value=\"Uzbekistan\">Uzbekistan<\/option><option value=\"Vanuatu\">Vanuatu<\/option><option value=\"Vatican City\">Vatican City<\/option><option value=\"Venezuela\">Venezuela<\/option><option value=\"Vietnam\">Vietnam<\/option><option value=\"Yemen\">Yemen<\/option><option value=\"Zambia\">Zambia<\/option><option value=\"Zimbabwe\">Zimbabwe<\/option><\/select><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"acceptance-743\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"acceptance-743\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">I have read the privacy policy and am happy to be contacted.<\/span><\/label><\/span><\/span><\/span>\n<\/div>\n\n<div><span class=\"wpcf7-form-control-wrap\" data-name=\"CompanyEmail\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-validates-as-required wpcf7-text wpcf7-validates-as-email\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Email\" value=\"\" type=\"email\" name=\"CompanyEmail\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"PhoneNumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Telephone\" value=\"\" type=\"text\" name=\"PhoneNumber\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"SerialNumber\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" placeholder=\"Serial Number\" value=\"\" type=\"text\" name=\"SerialNumber\" \/><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"ProductCategory\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"ProductCategory\"><option value=\"\">Product Category*<\/option><option value=\"Motorized Stages\">Motorized Stages<\/option><option value=\"Nanopositioning\">Nanopositioning<\/option><option value=\"Filter Wheels, Turrets and Shutters\">Filter Wheels, Turrets and Shutters<\/option><option value=\"Automated Imaging Systems \/ OpenStand Platforms\">Automated Imaging Systems \/ OpenStand Platforms<\/option><option value=\"Objective Changers\">Objective Changers<\/option><option value=\"Robotic Sample Handling Systems\">Robotic Sample Handling Systems<\/option><option value=\"Custom Solutions and Contract Manufacturing\">Custom Solutions and Contract Manufacturing<\/option><option value=\"Controllers &amp; Joysticks\">Controllers &amp; Joysticks<\/option><option value=\"Laser Autofocus\">Laser Autofocus<\/option><option value=\"Focus Mechanisms\">Focus Mechanisms<\/option><option value=\"Sample Holders\">Sample Holders<\/option><option value=\"Physiology Platforms\">Physiology Platforms<\/option><\/select><\/span>\n\n<span class=\"wpcf7-form-control-wrap\" data-name=\"Summary\"><textarea cols=\"40\" rows=\"5\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea 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local office<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Telefon und Email Unterst\u00fctzung<\/h2>\n\n\n\n<div class=\"wp-block-columns contactcolumn is-layout-flex wp-container-core-columns-is-layout-8f761849 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column has-custom-css is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Vereinigtes K\u00f6nigreich, Westeuropa, Rest der Welt<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:+44 (0) 1223 881711\">+44 (0) 1223 881711<\/a><br><a href=\"mailto:techsupportuk@prior.com\">techsupportuk@prior.com<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-custom-css is-layout-flow wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">USA, Kanada, Mexiko und S\u00fcdamerika<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"tel:1 800 877 2234\">1 800 877 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wp-block-column-is-layout-flow\">\n<p class=\"wp-block-paragraph\">China<br><a href=\"tel:+86 512 6617 5866\">+86 512 6617 5866<\/a><br><a href=\"mailto:info-china@prior.com\">info-china@prior.com<\/a><\/p>\n<\/div>\n\n\n\n<div class=\"wp-block-column has-custom-css is-layout-flow wp-block-column-is-layout-flow\"><\/div>\n<\/div>\n\n\n\n<div style=\"height:50px\" aria-hidden=\"true\" class=\"wp-block-spacer\"><\/div>\n\n\n\n<div class=\"wp-block-genesis-blocks-gb-container alignfull gb-block-container\" style=\"background-color:#ededed;padding-left:3%;padding-right:3%;padding-bottom:6%;padding-top:6%;margin-top:5%\"><div class=\"gb-container-inside\"><div class=\"gb-container-content\" style=\"max-width:1600px\"><style>\/**\n * What's New block\n *\/\n\n.whats-new-block {\n\twidth: 100%;\n\n\tpadding: 30px 0;\n\n\tbackground: #efefef;\n}\n\n\n\/**\n * Heading row\n *\/\n\n.whats-new-block__headings {\n\tdisplay: grid;\n\tgrid-template-columns: 3fr 1fr;\n\n\tmargin-bottom: 48px;\n}\n\n.whats-new-block__heading {\n\tmargin: 0;\n\n\tfont-size: 28px;\n\tline-height: 1.2;\n\tfont-weight: 700;\n}\n\n.whats-new-block__heading--event {\n\ttext-align: left;\n}\n\n\n\/**\n * Four column grid\n *\/\n\n.whats-new-block__grid {\n\tdisplay: grid;\n\tgrid-template-columns: repeat(4, minmax(0, 1fr));\n\n\tgap: 20px;\n}\n\n\n\/**\n * Card\n *\/\n\n.whats-new-card {\n\tposition: relative;\n\n\tdisplay: flex;\n\tflex-direction: column;\n\n\tmin-width: 0;\n\tmin-height: 500px;\n\n\tbackground: #fff;\n\n\tborder-radius: 4px;\n\n\toverflow: hidden;\n}\n\n\n\/**\n * Image\n *\/\n\n.whats-new-card__image {\n\tposition: relative;\n\n\tdisplay: block;\n\n\twidth: 100%;\n\taspect-ratio: 1.45 \/ 1;\n\n\tbackground-color: #e7e7e7;\n\tbackground-position: center;\n\tbackground-repeat: no-repeat;\n\tbackground-size: cover;\n\n\ttext-decoration: none;\n}\n\n\n\/**\n * Category label\n *\/\n\n.whats-new-card__label {\n\tposition: absolute;\n\n\ttop: 0;\n\tleft: 0;\n\n\tz-index: 2;\n\n\tdisplay: flex;\n\talign-items: center;\n\tjustify-content: center;\n\n\tmin-width: 112px;\n\n\tpadding: 10px 22px;\n\n\tcolor: #fff;\n\n\tfont-size: 14px;\n\tline-height: 1;\n\tfont-weight: 500;\n}\n\n.whats-new-card__label--news {\n\tbackground: #00a86b;\n}\n\n.whats-new-card__label--blog {\n\tbackground: #008c73;\n}\n\n.whats-new-card__label--video {\n\tbackground: #ff8b91;\n}\n\n.whats-new-card__label--event {\n\tbackground: #f49a12;\n}\n\n\n\/**\n * Card content\n *\/\n\n.whats-new-card__content {\n\tdisplay: flex;\n\tflex: 1;\n\tflex-direction: column;\n\n\tpadding: 48px 48px 42px;\n}\n\n\n\/**\n * Date\n *\/\n\n.whats-new-card__date {\n\tmargin-bottom: 20px;\n\n\tcolor: #00a86b;\n\n\tfont-size: 16px;\n\tline-height: 1.2;\n\tfont-weight: 700;\n}\n\n\n\/**\n * Title\n *\/\n\n.whats-new-card__title {\n\tmargin: 0;\n\n\tfont-size: 20px;\n\tline-height: 1.18;\n\tfont-weight: 700;\n}\n\n.whats-new-card__title a {\n\tcolor: #111;\n\ttext-decoration: none;\n}\n\n.whats-new-card__title a:hover {\n\tcolor: #00a86b;\n}\n\n\n\/**\n * CTA\n *\/\n\n.whats-new-card__cta {\n\tdisplay: inline-flex;\n\talign-items: center;\n\tgap: 10px;\n\n\tmargin-top: auto;\n\tpadding-top: 40px;\n\n\tcolor: #00a86b;\n\n\tfont-size: 16px;\n\tline-height: 1.2;\n\tfont-weight: 700;\n\n\ttext-decoration: none;\n}\n\n.whats-new-card__cta span {\n\tfont-size: 20px;\n}\n\n.whats-new-card__cta:hover {\n\tcolor: #008856;\n}\n\n\n\/**\n * Video card\n *\/\n\n.whats-new-card__image--video {\n\tdisplay: flex;\n\talign-items: center;\n\tjustify-content: center;\n\n\tbackground-color: #555;\n}\n\n.whats-new-card__play {\n\tdisplay: flex;\n\talign-items: center;\n\tjustify-content: center;\n\n\twidth: 68px;\n\theight: 48px;\n\n\tbackground: #ff0033;\n\n\tborder-radius: 12px;\n}\n\n.whats-new-card__play-triangle {\n\twidth: 0;\n\theight: 0;\n\n\tmargin-left: 4px;\n\n\tborder-top: 9px solid transparent;\n\tborder-bottom: 9px solid transparent;\n\tborder-left: 15px solid #fff;\n}\n\n.whats-new-card__title--video {\n\tcolor: #2188a6;\n}\n\n.whats-new-card__title--video a {\n\tcolor: #2188a6;\n}\n\n\n\/**\n * Tablet\n *\/\n\n@media (max-width: 1100px) {\n\n\t.whats-new-block__grid {\n\t\tgrid-template-columns: repeat(2, minmax(0, 1fr));\n\t}\n\n\t.whats-new-block__headings {\n\t\tdisplay: block;\n\t}\n\n\t.whats-new-block__heading--event {\n\t\tdisplay: none;\n\t}\n\n}\n\n\n\/**\n * Mobile\n *\/\n\n@media (max-width: 700px) {\n\n\t.whats-new-block__grid {\n\t\tgrid-template-columns: 1fr;\n\t}\n\n\t.whats-new-card {\n\t\tmin-height: 0;\n\t}\n\n\t.whats-new-card__content {\n\t\tpadding: 30px;\n\t}\n\n\t.whats-new-block__heading {\n\t\tfont-size: 24px;\n\t}\n\n}<\/style>\n<section\n\tid=\"whats-new-block_16e037db4cccf550d45bc1ee24464f5f\"\n\tclass=\"whats-new-block\"\n>\n\n\t<div class=\"whats-new-block__headings\">\n\n\t\t<h2 class=\"whats-new-block__heading\">\n\t\t\tWas ist neu?\t\t<\/h2>\n\n\t\t<h2 class=\"whats-new-block__heading whats-new-block__heading--event\">\n\t\t\tN\u00e4chste Veranstalung\t\t<\/h2>\n\n\t<\/div>\n\n\n\t<div class=\"whats-new-block__grid\">\n\n\n\t\t\n\t\t\t<article class=\"whats-new-card\">\n\n\t\t\t\t<a\n\t\t\t\t\tclass=\"whats-new-card__image\"\n\t\t\t\t\thref=\"https:\/\/www.prior.com\/de\/news\/new-compact-single-axis-controller-offers-premium-performance-at-a-cost-effective-price\/\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"background-image:url('https:\/\/www.prior.com\/wp-content\/uploads\/2026\/09\/ES12ZETTLcontrollerwithgreenlightonwebversion_704x540.jpg');\"\n\t\t\t\t\t\t\t\t\t>\n\n\t\t\t\t\t<span class=\"whats-new-card__label whats-new-card__label--news\">\n\t\t\t\t\t\tNeuigkeiten\t\t\t\t\t<\/span>\n\n\t\t\t\t<\/a>\n\n\t\t\t\t<div class=\"whats-new-card__content\">\n\n\t\t\t\t\t<div class=\"whats-new-card__date\">\n\t\t\t\t\t\t19\/08\/2026\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"whats-new-card__title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.prior.com\/de\/news\/new-compact-single-axis-controller-offers-premium-performance-at-a-cost-effective-price\/\">\n\t\t\t\t\t\t\tNew compact single-axis controller offers premium perfo&#8230;\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"whats-new-card__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.prior.com\/de\/news\/new-compact-single-axis-controller-offers-premium-performance-at-a-cost-effective-price\/\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span aria-hidden=\"true\">\u2198<\/span>\n\t\t\t\t\t\tArtikel lesen\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\n\t\t\n\n\t\t\n\t\t\t<article class=\"whats-new-card\">\n\n\t\t\t\t<a\n\t\t\t\t\tclass=\"whats-new-card__image\"\n\t\t\t\t\thref=\"https:\/\/www.prior.com\/de\/blog\/microscopy-and-precision-positioning-glossary\/\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"background-image:url('https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/OpenStand_704x540.jpg');\"\n\t\t\t\t\t\t\t\t\t>\n\n\t\t\t\t\t<span class=\"whats-new-card__label whats-new-card__label--blog\">\n\t\t\t\t\t\tBlog\t\t\t\t\t<\/span>\n\n\t\t\t\t<\/a>\n\n\t\t\t\t<div class=\"whats-new-card__content\">\n\n\t\t\t\t\t<div class=\"whats-new-card__date\">\n\t\t\t\t\t\t27\/07\/2026\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"whats-new-card__title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.prior.com\/de\/blog\/microscopy-and-precision-positioning-glossary\/\">\n\t\t\t\t\t\t\tMicroscopy and Precision Positioning Glossary: Terms, D&#8230;\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"whats-new-card__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.prior.com\/de\/blog\/microscopy-and-precision-positioning-glossary\/\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span aria-hidden=\"true\">\u2198<\/span>\n\t\t\t\t\t\tBlog lesen\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\n\t\t\n\n<article class=\"whats-new-card\">\n\n\t<a\n\t\tclass=\"whats-new-card__image whats-new-card__image--video\"\n\t\thref=\"https:\/\/www.prior.com\/de\/video-archive\/\"\n\t\tstyle=\"background-image:url('https:\/\/www.prior.com\/de\/wp-content\/uploads\/2026\/08\/vidoplaceholder.jpg');\"\n\t>\n\n\t\t<span class=\"whats-new-card__label whats-new-card__label--video\">\n\t\t\tVideo\t\t<\/span>\n\n\t\t<span class=\"whats-new-card__play\" aria-hidden=\"true\">\n\t\t\t<span class=\"whats-new-card__play-triangle\"><\/span>\n\t\t<\/span>\n\n\t<\/a>\n\n\t<div class=\"whats-new-card__content\">\n\n\t\t<h3 class=\"whats-new-card__title whats-new-card__title--video\">\n\t\t\t<a href=\"https:\/\/www.prior.com\/de\/video-archive\/\">\n\t\t\t\tH189 High Precision Motorized XYZ Deck\t\t\t<\/a>\n\t\t<\/h3>\n\n\t\t<a\n\t\t\tclass=\"whats-new-card__cta\"\n\t\t\thref=\"https:\/\/www.prior.com\/de\/video-archive\/\"\n\t\t>\n\t\t\t<span aria-hidden=\"true\">\u2198<\/span>\n\t\t\tVideo ansehen\t\t<\/a>\n\n\t<\/div>\n\n<\/article>\n\n\n\t\t\n\t\t\t<article class=\"whats-new-card\">\n\n\t\t\t\t<a\n\t\t\t\t\tclass=\"whats-new-card__image\"\n\t\t\t\t\thref=\"https:\/\/www.prior.com\/de\/about\/events-and-exhibitions\/semicon-west\/\"\n\t\t\t\t\t\t\t\t\t\t\tstyle=\"background-image:url('https:\/\/www.prior.com\/wp-content\/uploads\/2026\/08\/SemiconWest-logo_704x540_2.png');\"\n\t\t\t\t\t\t\t\t\t>\n\n\t\t\t\t\t<span class=\"whats-new-card__label whats-new-card__label--event\">\n\t\t\t\t\t\tVeranstaltung ansehen\t\t\t\t\t<\/span>\n\n\t\t\t\t<\/a>\n\n\t\t\t\t<div class=\"whats-new-card__content\">\n\n\t\t\t\t\t<div class=\"whats-new-card__date\">\n\t\t\t\t\t\t14\/08\/2026\t\t\t\t\t<\/div>\n\n\t\t\t\t\t<h3 class=\"whats-new-card__title\">\n\t\t\t\t\t\t<a href=\"https:\/\/www.prior.com\/de\/about\/events-and-exhibitions\/semicon-west\/\">\n\t\t\t\t\t\t\tSemicon West\t\t\t\t\t\t<\/a>\n\t\t\t\t\t<\/h3>\n\n\t\t\t\t\t<a\n\t\t\t\t\t\tclass=\"whats-new-card__cta\"\n\t\t\t\t\t\thref=\"https:\/\/www.prior.com\/de\/about\/events-and-exhibitions\/semicon-west\/\"\n\t\t\t\t\t>\n\t\t\t\t\t\t<span aria-hidden=\"true\">\u2198<\/span>\n\t\t\t\t\t\tVeranstaltung ansehen\t\t\t\t\t<\/a>\n\n\t\t\t\t<\/div>\n\n\t\t\t<\/article>\n\n\t\t\n\n\t<\/div>\n\n<\/section><\/div><\/div><\/div>\n\n\n\n<!-- PRIOR WHATS NEW DATE NORMALIZER START -->\n<script>\ndocument.addEventListener('DOMContentLoaded', function () {\n  document.querySelectorAll('.whats-new-block .whats-new-card__date').forEach(function (date) {\n    date.textContent = date.textContent.replaceAll('\/', '.');\n  });\n});\n<\/script>\n<!-- PRIOR WHATS NEW DATE NORMALIZER END -->\n\n","protected":false},"excerpt":{"rendered":"<p>Technische Unterst\u00fctzung Wenn Sie eine technische Frage haben, k\u00f6nnen Sie unser fachkundiges Support-Team per Online-Chat, \u00fcber das unten stehende Formular, per E-Mail oder telefonisch kontaktieren. Alternativ k\u00f6nnen Sie auch unsere umfassende Auswahl an Handb\u00fcchern, Schnellstartanleitungen und Hilfebl\u00e4ttern in unserem Download-Bereich durchst\u00f6bern oder unseren FAQ-Bereich aufrufen. Herunterladen Software H\u00e4ufig gestellte Fragen Reparatur &#8211; Formular f\u00fcr Waren [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_genesis_hide_title":true,"_genesis_hide_breadcrumbs":false,"_genesis_hide_singular_image":false,"_genesis_hide_footer_widgets":false,"_genesis_custom_body_class":"","_genesis_custom_post_class":"","_genesis_layout":"","footnotes":""},"class_list":["post-3618","page","type-page","status-publish","entry","has-post-thumbnail"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Technischer Support - Anleitungen, Software, FAQs und mehr<\/title>\n<meta name=\"description\" content=\"Laden Sie unsere Handb\u00fccher und Anleitungen sowie Softwareinformationen und FAQs herunter. 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