Return Merchandise Authorization Request Form for Queensgate Products

Before returning products to Prior Scientific/Queensgate, you must obtain a RMA (Return Merchandise Authorization number). Please fill out the form below and a Prior/Queensgate representative will contact you shortly in regards to your request.

RMAs may be subject to an evaluation fee of £500 for all RMA’s returned to Prior Ltd/Queensgate.

Equipment being returned to Prior/Queensgate must be in its original protective packaging. Equipment returned to Prior/Queensgate without its original packaging will incur a packaging charge to ensure the safe return shipment of the product.

Decontamination form for Prior Ltd. click here

Decontamination form for Prior Inc. click here