Return Merchandise Authorization Request Form for Queensgate Products
Before returning products to Prior Scientific/Queensgate, you must obtain a RMA (Return Merchandise Authorization number). Please fill out the form below and a Prior/Queensgate representative will contact you shortly in regards to your request.
RMAs may be subject to an evaluation fee of £500 for all RMA’s returned to Prior Ltd/Queensgate.
Equipment being returned to Prior/Queensgate must be in its original protective packaging. Equipment returned to Prior/Queensgate without its original packaging will incur a packaging charge to ensure the safe return shipment of the product.
Decontamination form for Prior Ltd. click here
Decontamination form for Prior Inc. click here