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Frequently Asked Questions - Upgrading Equipment

How much work is required to upgrade a system depends on the age of the system. The comments below will let you know what is required for most upgrades, if your question is not answered please contact tech support.

FAQ's about Upgrading Controllers

1. Systems with H29 model numbers can be upgraded directly to H30 controllers.

2. H29 and H30 model number controllers can be upgraded to accept more accessories, to a maximum of two filter wheels, one stage (encoded), one focus (encoded), three shutters, and a 4th axis (encoded), and trigger board. Contact tech support with your upgrade request.

3. ES9 model number controllers can be upgraded to accept more accessories to a maximum of two filter wheels, one stage, one focus (encoded) and three shutters.

4. ES10 model number controllers are fully loaded but can be upgraded to include Z axis encoders.

5. Model number H126/H12/H28 controllers can no longer be upgraded. The accessories attached to H126 and H127 controller will require modification to work with H29 and H30 controllers. H128 model number controller accessories may require updating to work with H29 and H30 controllers.

FAQ's about Upgrading Stages
Older stages working with H126/H127/H128 systems are most likely to require a plug and play upgrade to allow the H29 and H30 systems to recognize the stage or other accessories.
FAQ's about Upgrading Joysticks
H126/H127/H128 controller joysticks are not compatible with H29 and H30 controllers.
FAQ's about Servicing of Equipment
We at Prior continually improve our stages and the technology that makes them work. By getting your stage serviced it will be cleaned, retested and brought as far up to date a possible. This is likely to improve the performance of older stages. Contact tech support if you would like to know more.

 

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