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Toll Free: 800-877-2234

Customer Support

For over 85 years Prior Scientific has concentrated on producing the highest quality products available. It is our goal to provide the best customer service in the industry and we look forward to fulfilling all your current optical and automation product requirements.

E-mail Support

For email support, please complete our simple form. All email submissions are checked daily and are forwarded directly to Product Managers for immediate follow-up.

Telephone Support

Telephone Support for Europe, Africa, Asia and Oceania Support is available by calling 011 (44) 1 (2238) 81711.

Telephone Support for North and South America Support is available from 8:30AM to 5PM EST Monday through Friday by calling toll-free 800-877-2234.

Fax Support

Fax Support for Europe, Africa, Asia and Oceania is available by faxing your requests to 011 (44) 1 (2238) 81710.

Fax Support for North and South America is available by faxing your requests to 781-878-8736.

Service & Warranty Support

Service & Warranty Support for Europe, Africa, Asia and Oceania: Products being returned for service require a Prior Scientific issued RMA (Return Merchandise Authorization) number. Please call 011 (44) 1 (2238) 81711 to request a RMA number.

Service & Warranty Support for North and South America: Products being returned for service require a Prior Scientific issued RMA (Return Merchandise Authorization) number. Please call 800-877-2234 to request a RMA number.

Please click here to view Prior Scientific’s Terms and Conditions of Sale document.

Product User Manuals

Prior Scientific has a complete library of product user manuals for customer access. If you require a manual that is not listed please email your request here.

Product Manual PDF Download
LF210 Laser Autofocus ManualDownload Manual
Lumen 200 Fluorescence Illumination System ManualDownload Manual
NanoScanZ Piezo Stage System ManualDownload Manual
OptiScan™II Motorized Stage System ManualDownload Manual
PriorLab Laboratory Microscope ManualDownload Manual
PriorLux Laboratory Microscope ManualDownload Manual
ProScan™II Motorized Stage System Manual Download Manual
PriorSpec™II Inspection Microscope ManualDownload Manual
Touchscreen Controller ManualDownload Manual
Video Fiber Viewer ManualDownload Manual


Contact Personnel







Thomas Freda
President
781-878-8442
Ext. 3003
tfreda@prior.com
Mark Cherwek
Vice President
Admin. & Finance
781-878-8442
Ext. 3010
mcherwek@prior.com
James Hunt
Senior Product Marketing Mgr.
781-878-8442
Ext. 3016
jhunt@prior.com
Daniel J. Leary
Manager of Manufacturing & Service
781-878-8442
Ext. 3008
dleary@prior.com
Dennis Doherty
National Sales Manager
781-878-8442
Ext. 3017
ddoherty@prior.com





Michael DeJonge
Western Regional Sales Manager
951-587-6000
mdejonge@prior.com
Mark Mistretta
Sales Engineer
781-878-8442
Ext. 3023
mmistretta@prior.com
Mark Allard
Manufacturing Engineer
781-878-8442
Ext. 3009
mallard@prior.com
Donald Brown
Optical Product Specialist
781-878-8442
Ext. 3015
dbrown@prior.com
Dave Brown
Materials Manager
781-878-8442
Ext. 3022
rdbrown@prior.com





John Commesso
Marketing
781-878-8442
Ext. 3020
jcommesso@prior.com
Suzanne Leary
Finance
781-878-8442
Ext. 3005
sleary@prior.com
Norman Edminster
Finance
781-878-8442
Ext. 3004
nedminster@prior.com
Diana Grant
Customer Service
781-878-8442
Ext. 3001
dgrant@prior.com
Gary Petitti
Shipping & Receiving
781-878-8442
Ext. 3019
gpetitti@prior.com

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